Managed services

The Micro Medic way

A buzzword in the IT industry today is "Managed Solutions", but to us the way many companies are deploying the service might better be called "Impersonal Services". Micro Medic provides a flexible range of services that allows complete or partial outsourced management of your IT infrastructure, but we do it by maintaining a personal relationship between you and a dedicated technician or engineer, and not by hooking you up to some remote data center that knows nothing about you or your business.

Micro Medic’s outsourced services and solutions can be tailored to meet your unique requirements, allowing tighter focus on your core business. Using a combination of remote and onsite services, Micro Medic can manage your infrastructure on any scale, monitoring and reporting on service availability and security.

A partial list of our services include:

Desktop management

Providing onsite and remote hardware and software support throughout the computer lifecycle

Server management

Remote management of Windows server infrastructure to insure high levels of availability

Database management

Management and monitoring of SQL databases

Network management

We design, build and run network services and remote access solutions; voice, data and converged

Data centers

Our secure data center provides dedicated housing, co-location, shared services, web hosting and secure network/internet access. Included are appropriate levels of redundancy to assure 100% uptime for business critical applications.

Remote monitoring

Yes, we can monitor your network remotely to watch for signs of trouble with your network. But don't be surprised if you get a call from a real person who you know to report the problem and let you know what they will do to fix it.