Your company's Information Technology (IT) matters more now than ever before. Micro Medic realizes this and we also know that no two businesses are identical, which is why we offer several flexible options when it comes to providing the exact level of support your business and your budget allow.
On-site IT Support
If your computer network needs are exceeding the ability of your current IT support provider to meet them; perhaps your company could benefit from getting to know us.
Micro Medic provides both on-site and remote diagnosis and troubleshooting of software/hardware issues for Windows-based systems and networks.
Whether you are adding a single desktop computer, integrating a new application server or creating a multi-site network; Micro Medic is ready to help.
IT Staff Augmentation
IT staff augmentation provides numerous advantages to businesses that may not have the resources currently on staff to perform every IT management or support function required.
Micro Medic can provide your business the ability to supplement your existing IT staff or contract specific technical expertise for projects, migrations or upgrades as necessary.
Customer Support
As a Micro Medic customer, you are designated a technician who will become familiar with the people, hardware and software related to your organization. This relationship becomes extremely valuable because it enables us to understand the requirements of your business. Your highly qualified technician can resolve any immediate needs and assist you with important strategic decisions, and if needed, they can call on any member of our technical staff to assist with more challenging situations. That's how Micro Medic's breadth of experience and expertise brings big-company IT muscle without the big IT expense.
For customers who commit to certain volume of business with us, we offer discounts to our competitive hourly rates for service.
Micro Medic is a real company with real people on staff. We have been told that our openness with regard to accessing our Support Personnel was a key determinant in new customers choosing us. We work hard to be responsive and accessible whenever you need us.